Chase Sapphire Preferred®
Purchase Protection^

Covers your new purchases for 120 days against damage or theft up to $500 per claim and $50,000 per account.
Benefit Overview
Please note that this is a summary of this benefit. Full terms and conditions apply, and are available to existing customers in the Chase Sapphire Preferred Guide to Benefits.

  • Can repair, replace or reimburse you for eligible items in the event of theft or damage when items are purchased with an eligible Chase card or with rewards earned on an eligible Chase card
  • Coverage is in excess of any valid and collectible insurance such as homeowner’s insurance, or other forms of reimbursement
Person using computer while sitting on couch
Who's Covered
  • Cardholder
  • Recipients of gifts purchased by the Cardholder with an eligible Chase card
What's Covered
  • Eligible personal property that has been damaged, stolen, or involuntary and accidental parting with property within 120 days from the date of purchase
Coverage Amount
  • Up to a maximum of $500 per claim and up to $50,000 per account
What's Not Covered
    This is not an exhaustive list. Examples include:
  • Items that mysteriously disappear with no evidence of a wrongful act
  • Used or pre-owned items
  • Antiques and collectible items
  • Boats, automobiles, aircraft and any other motorized vehicles
  • Computer Software
  • Items purchased for resale, professional, or commercial use
Important Claim Information and Timeframes
  • You, the Cardholder, must notify the Benefit Administrator within 90 days of the loss, damage, or theft
  • The Benefit Administrator will send you a claim form when you report your loss; you must submit a completed claim form and supporting documentation within 120 days after the damage or theft
  • If the item has been stolen, you must file a police report within 48 hours of the occurrence
  • Your damaged item may be repaired, rebuilt or replaced or you may be reimbursed for the covered item at the discretion of the Benefit Administrator
Need to know more?
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^These benefits are available when you use your card. Restrictions, limitations and exclusions apply. Most benefits are underwritten by unaffiliated insurance companies who are solely responsible for the administration and claims. There are specific time limits and documentation requirements.
Existing Cardmembers: Please refer to your Guide to Benefits for a full explanation of coverages, or call the number on the back of your card for assistance.
New Cardmembers: Once your account is opened we will send you a Guide to Benefits, which includes a full explanation of coverages.